Are they really that bad? Negative reviews
Let's chat for a minute about what most businesses are embarassed to share
🫣. Those low star ⭐ or bad reviews ❌. Are they really that bad? We say "no"! At Stoned Hilda we embrace the good and the bad. We learn and we grow.
After we read this review sure, we were a little sad that one of our customers was unhappy. It's not something you want to read right!
we quickly put an action plan to work by going through our product descriptions and making them a little easier to read sizing. We also made it easier to jump on to our Live Chat 🗨️ 8am - 8pm daily, where you can request a picture 📸 or video of an item in real time, usually within minutes ⏰ so you can make a more informed decision whilst browsing on our store.
On a positive note; The customer was kind enough to take a moment to write a review 🥰 & point out her positive experience with shopping on our store ❤️
So, do we like getting low star reviews?
So, do we like getting low star reviews?
No business does right! But we don't live in a perfect world and our customers opinions matter to us ... so, we listen 🥰
In conclusion, I hope our little blog about reviews has opened some minds a little. Perhaps a better understanding of why ALL reviews are good for business. Good, mutual or even bad ❌
It's a way for businesses to grow and evolve, it's a way that potential customers can make informed decissions based on whether to invest their money on products in a reputable, trusted and transparent business and we understand this at Stoned Hilda very well.
Did you know, Stoned Hilda has almost 700 reveiws?
Yep and they're not all 5 ⭐ Take a look, click below.
Or, if you want to share your thoughts with us, we would LOVE ❣️
to hear from you. Click below.
Thank you for taking a moment to read our Blog x
In conclusion, I hope our little blog about reviews has opened some minds a little. Perhaps a better understanding of why ALL reviews are good for business. Good, mutual or even bad ❌
It's a way for businesses to grow and evolve, it's a way that potential customers can make informed decissions based on whether to invest their money on products in a reputable, trusted and transparent business and we understand this at Stoned Hilda very well.
Did you know, Stoned Hilda has almost 700 reveiws?
Yep and they're not all 5 ⭐ Take a look, click below.
Or, if you want to share your thoughts with us, we would LOVE ❣️
to hear from you. Click below.
Thank you for taking a moment to read our Blog x